Quality On Site RV Repair Inc, reviews these terms and conditions regularly and may update these terms and conditions at any time.
Payments, Parts and Service . We accept visa, mastercard, local checks, money orders, traveler’s checks. Payment is due at time of service, special order parts must be pre-paid. Parts returned require a 20% restocking fee. Installed parts are not returnable unless defective. Quality On Site RV Repair Inc. charges a service fee to come to your location. This fee is in addition to labor charged for repairs. This service fee covers travel cost incurred by Quality On Site RV Repair. You must call and cancel scheduled service. We will call in advance to confirm appointment time, however, if our service vehicle arrives at your site and you no longer need service or did not call to cancel or reschedule or your coach is inaccessible or we are unable to perform service for reasons not the fault of Quality On Site RV Repair the service fee will apply.
Labor Guarantee. All labor and workmanship performed by Quality On Site RV Repair Inc will be guaranteed for 90 days. Parts that fail within 90 days of installation will be replaced at no charge to customer. However, the vehicle must be located within 100 miles of Quality On Site RV Repair Inc, or brought within our service area for repairs to be made by Quality On Site RV Repair Inc
Parts Warranty. Parts replaced by Quality On Site RV Repair Inc will carry only the warranty given by the manufacturer of the part according to the warranty guidelines that the manufacturer sets. Typical warranty period is for 2 years but may vary. The manufactures warranty period for a given part or appliance will be given in writing at time of service. Warranty on most parts starts at date of installation as noted on repair order. You must retain repair order for warranty claim on failed parts. Quality On Site RV Inc Repair does not warranty any parts, however we will process the exchange of parts that fail under the manufacturers warranty. Quality On Site RV Repair Inc is not responsible for damages or cost incurred due to parts that fail. Examples of non-covered cost include but are not limited to towing, storage, hotel cost, labor(see labor guarantee), shipping.